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I went to the Kensington branch to hand in my camera on the 27th of March and told them SPECIFICALLY that i wanted to collect it by the 3rd of April 09. by the LATEST as i am going abroad on the 6th of April and i really needed the camera. As of yet i am still waiting for them to get back to me on the status of my digital camera, and it has nearly been 5 weeks, not the original "10 days" as was promised by them. I am severly disappointed in the service and expected more out of them since they quoted me an extortionate price for the fixing of my camera, a dented lens. I do not recommend this place at all. Poor communication, as they NEVER pick up the phone or reply to your email requests and for the money they charged to fix it, i might as well have bought another camera.
Stephanie G.