Clothing Repairs & Alterations in London > Invisible Menders Of Knightsbridge

Invisible Menders Of Knightsbridge

View phone number 161 Gloucester Road, ,
LONDON,
SW7 4TH
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Brief business description

Invisible Menders Of Knightsbridge specialise in invisible mending, alterations and repairs (especially on moth holes), the same day or next day return. They require a 50% payment as deposit on repairs and alterations, and 100% for invisible mending. Within the store, a company called Nina & Lady B Designs specialises in making clothes from samples brought in, or designed by you, at reasonable prices.

Reviews

Disappointed customer

Poor customer service. Took a very long time to do the work, and did not contact as promised to say when ready. Caused a lot of stress and difficulties in getting the trousers back. Would recommend going elsewhere.

10
Nigel A.

Review Date: 24/01/2012 Report review

Funny Story!

This is my local invisible menders and despite them losing a sweater for 4 weeks that was dry cleaned by them and me having to harass them to find it, I still found myself going back there. Their tailoring is good but their customer service deserves the comedy awards. the lady who owns the place and sits there in the window day and night like an indomitable force called me "The worst person I've ever seen" yesterday and to get out of her shop depsite the fact that they have been holding my cardigan with a hole in it HOSTAGE for the last 4-6 weeks. Told it would be ready this day and then that day and then it repeatedly wasn't - I felt indignant at the price they charged me. Instead of a sorry I got abuse and I spent the whole day wondering what happened to "the customer is always right!". They still have my poor cardigan which I am kind of scared of rescuing now! Needless to say I will go that extra mile to the tailors further away - It's crazy times!

370
Sasha O.

Review Date: 21/01/2008 Report review