Security Systems & Burglar Alarms Manufacture in London > Abel Alarm Company Ltd

Abel Alarm Company Ltd

View phone number 1 Wingfield Road, ,
London,
E15 1LP
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About Us

Brief description

Design, install and maintain intruder, fire, CCTV and access control systems. 24 hours a day, 365 days a year Communication and Monitoring Centre.

Any Specialist Products or Services?

We're the UK’s largest privately owned providers of electronic security systems, and we’re the only independent to offer a nationwide service through local offices. We were the first ever electronic security company in the UK to achieve BS EN ISO9001. Additionally we have numerous accreditations from the National Security Inspectorate (NSI), The British Approval for Fire Equipment (BAFE) and we’re a member of the British Security Industry Association (BSIA), and the Fire and Security Association (FSA) part of the Electrical Contractors Association (ECA).

When did your business start trading?

1965

Opening times

Sunday: 09:00 to 17:00
Monday: 09:00 to 17:00
Tuesday: 09:00 to 17:00
Wednesday: 09:00 to 17:00
Thursday: 09:00 to 17:00
Friday: 09:00 to 17:00
Saturday: 09:00 to 17:00

We offer our customers

24hr Opening
Emergency call out
Free quotes

Payment methods accepted

Bank Transfer
Cash
Cheques
Direct Debit
Maestro (Switch)
Visa

Reviews

Abel Alarm Company Response

Please contact our Regional Office to resolve this matter. Telephone number 01732 355592. We will fully address your complaint and hope to come to a resolution that is acceptable to you.

20
Mr W.

Review Date: 27/04/2009 Report review

Unhappy (and poorer) customer response

MR W thank you for responding. Why is it that when I explained to your collegue that ALL residental phone services charge per minute and not per second your company did not offer to put us back on the 0870 number (at 7ppm)??? Am I your only domestic customer??? "We can assure readers that Abel Alarm Company Limited always endeavours to resolve any problems that may occur with its customers and at no time do we ignore any problems a customer may have in the hope that it will go away. " Err.... why is it then that this has gone on for over a year and is costing us just under �£900 per year in extra phone call charges??? I appreciate that it is difficult for you to respond without all of the case details but will you state here, in public, what your company's policy is when customers are on residential phone lines- do you use the 090 number or another? Thanks

10
Daryl M.

Review Date: 31/03/2009 Report review

find someone else

Our alarm was taken over by Abel Alarm and with out telling us they changed the monitoring number to a 09001517617. We have discovered that each time we set and unset our alarm it now costs us 60p(ex vat). To date they have refused to resolve the situation and we are considering legal action. This is costing us hundreds in extra call charges per year. I annoyed that I have to give them one star for this review.

10
Daryl M.

Review Date: 26/06/2008 Report review