Azure Designs

I took these lot to court last year in a fight to get my money back after they sold a used luggage set to my father, the luggage was advertised as New, when my father received it we found hair clips in the pockets, the tyres were all worn out.

10

James K.

This company is far better than any other I have had to deal with. They are well managed, have a good product & deliver on time.

10

Philip D.

azure designs sells very cheap products and the customer service is very very poor.

30

Gmw D.

The worst company I have ever bought a product from. Do not trust Azure Designs, they use cheap materials for their suitcases/baggages. And mislead the customers into advertisng a 3 year guarantee which they dont even act upon. I bought a suitcase from them, only used it once, the suitcase was not even half full, and the handle broke off, I thought thats should'nt be a problem as I have a "3 year guarantee", when I rang azure designs, the customer service staff asked me to send some photos of the suitcase, which I did after waiting several months for a reply, I rang up the comapny and resent the pics. This is the answer I got, "sorry sir, we are not able to exchange the suitcase as the suitcase was damaged through overloading", Cut along story short.... Dont buy from these lot, even if you do dont bet on the guarantee your gonna get, as its just a trap for customers to thinking that if something does happen to the baggage the guarantee will cover it. IT WILL NOT, TRUST ME I KNOW IVE BEEN THERE. Good luck (your gonna need it if you buy AZURE DESIGNS PRODUCTS).

30

Gmw D.