I have been going to Elegance for over 4 years and thought i was a valued customer...the staff were always polite and did their jobs well however...The Owner, a woman called madeline was a nightmare and has very little social skills, this made me only want to visit the salon when she was NEVER around. I once called to arrange for an appointment and she swore at me and hung up the phone!!!! I am not surprised her customer base is dropping and cant wait to see her go under!!! I will not recomend that place to any one..There are so many good hair salons in Walthamstow, KEEP away from ELEGANCE in HOE STREET The owner allows for it to be less than elegant and more of a nightmare.
